Boiler Pilot Light Keeps Going Out? What to Check
A boiler pilot light that is out or keeps going out first needs one question answered: is it a standing pilot that stays lit, or one the boiler lights with a spark? Peerless says not to light the spark-lit pilot on its Series 63 and 64 by hand. Relight a standing pilot only by the label on the boiler, and the propane council says one that keeps going out is for a professional.
A boiler pilot light that is out, or keeps going out, is a gas flame, so the order you check things in matters. Peerless’s Series 63 and 64 manual says the boiler has either a standing pilot, which should always be lit, or an intermittent pilot that a spark lights only when there is a call for heat.
Which one you have decides almost everything on this page, starting with whether you should try to light it at all.
Before you start
What to carry: a torch, to read the lighting label and look at the pilot through the boiler’s observation port, and a phone to photograph the label and any flashing light. If you smell gas, use neither one until you are a safe distance away.
Where the instructions are. On its Series 63 and 64, Peerless puts the lighting instructions on a label inside the front jacket panel, and PG&E says to look for them inside the main burner compartment door. Follow the label on your own boiler, not a general list.
Clear the area. Peerless says do not store or use gasoline or other flammable vapors and liquids near the boiler or any other appliance.
Propane or natural gas? The Propane Education and Research Council says that if your propane runs out or is shut off, a qualified professional must check the system for leaks when the gas goes back on. Never turn the gas on at the tank yourself, and make sure any pilot lights are properly relit as soon as the gas is back on. On natural gas, PG&E says that once the gas is shut off at the meter, do not turn it back on yourself, and wait for a qualified professional’s safety inspection before pilots are lit.
Renting? New York’s tenants’ rights guide from the Attorney General says landlords are required to maintain heating systems in good and safe working order, so tell the landlord.
If you smell gas, stop. PG&E says alert everyone nearby and leave at once, and use no cell phone, torch or light switch until you are a safe distance away. Peerless says do not try to light any appliance, do not touch any electrical switch or use any phone in the building, and immediately call your gas supplier from a neighbor’s phone. If you cannot reach them, call the fire department.
Let the gas clear. PG&E says that if the pilot is out, turn off the gas at the appliance’s shutoff valve, and always let gas disperse for five minutes before relighting. Peerless’s steps wait five minutes, then smell for gas, including near the floor, and stop if you smell any.
Your hand only. Peerless says use only your hand to push in or turn the gas control knob, never tools. If it will not push in or turn by hand, do not try to repair it: call a qualified service technician.
A tripped switch, or flood water. Peerless says that if its flame rollout switch or blocked vent switch has stopped the boiler, do not try to restart it, and contact a qualified service agency. Do not use the boiler if any part has been under water, and immediately call a qualified service agency to inspect it and replace any part of the control system and any gas control that was under water.
What are you seeing?
Look through the observation port, and note whether the pilot is out, comes back and dies, or is lit while nothing else happens.
The pilot is out on a standing pilot boiler: checks 1 and 2. It lights, then goes out again: checks 3 and 4. A spark-lit pilot never lights: check 5. The pilot is lit but the burners never fire: check 6.
Which pilot, and relighting it
Standing pilot or spark-lit?
Peerless’s two kinds. A standing pilot should always be lit. An intermittent pilot lights only when there is a call for heat, and goes out when the call ends, so seeing no pilot between calls is normal.
A spark-lit Peerless is not lit by hand. Peerless’s Series 63 and 64 label says its ignition device lights the pilot automatically, and not to try to light the pilot by hand.
Telling them apart. Burnham’s Independence offers a standing pilot on its IN10 to IN12 sizes, with a thermocouple, and intermittent ignition with an igniter and sensor. PG&E says many older gas appliances have a continuously burning pilot, while some newer ones have electronic igniters.
Relight it by the label
A standing pilot. PG&E says follow the maker’s instructions inside the burner compartment, and call a qualified professional if you cannot relight it yourself. The propane council says that if you choose to light it, follow the maker’s instructions, and do not try if you suspect a gas leak.
Peerless’s steps for its spark-lit Series 63 and 64. Set the thermostat to its lowest setting and turn off all power to the boiler. If the gas valve is not visible, remove the control access panel. Turn the gas control knob to OFF, wait five minutes, and smell for gas, including near the floor. If you smell gas, stop and follow the gas rules above. If not, turn the knob to ON, put the access panel back, turn the power on, and set the thermostat to the setting you want.
If it will not run. Peerless says turn the gas off by its label: set the thermostat to its lowest setting, turn off the power if service is to be done, and turn the gas control knob clockwise to OFF. Then call your service technician or gas supplier.
When it keeps going out
It lights, then goes out again
Why pilots go out. The propane council lists running out of gas or turning it off, too much or not enough ventilation, and a problem with the appliance or the gas system.
What you can look for. On a standing pilot that blows out now and then, Peerless’s contractor FAQ looks first for a draft from a window or doorway, or a clothes dryer in a small closed space pulling enough air to snuff it. If other gas appliances’ pilots also blow out, that could point to the gas flow or piping.
Then the parts. With nothing found around the boiler, Peerless says the cause may be the thermocouple, which senses the pilot flame, or the gas valve, and a technician tests both with its Standing Pilot Test Procedure. Burnham says the thermocouple makes the gas valve shut off the main burner and pilot gas when the pilot flame goes out.
Do not keep relighting it. The propane council says that if a pilot is difficult to light or repeatedly goes out, never try to fix or troubleshoot it yourself. Never try to let air out of the gas line, which releases gas.
Look at the pilot flame
A standing pilot. Peerless’s monthly check says the pilot flame should be medium blue, covering about 3/8 to 1/2 inch of the thermocouple. If it is yellow and lazy, turn off the gas to the boiler and call a qualified service agency.
A spark-lit pilot. Weil-McLain’s user manual for its CGa, CGi, EG, PEG and LGB boilers wants a blue flame, its inner cone around the pilot flame sensor, and the sensor glowing cherry red. A flame lifting past the sensor, a small one, or a yellow tip is wrong.
When a spark-lit pilot will not light
The ignition control and its light
It tries again by itself. Burnham’s Independence manual says that on its intermittent ignition, if the pilot flame goes out, the ignition module shuts off the gas and restarts the lighting sequence five to six minutes later.
The Independence’s green light codes. Two flashes mean a 5 minute retry delay because no pilot flame was detected. Three mean the flame failed while running. If it will not light on the next try, Burnham’s list for the technician is the gas supply, pilot burner, spark and sensor wiring, flame rod and burner ground.
When the pilot is lit but nothing heats
The pilot is lit, the burners never fire
Something has to call. Burnham’s sequence starts with the thermostat calling for heat, and on a boiler with a vent damper, the main burners only run with the damper open.
A limit or the water. Peerless says its limit stops the boiler above the set steam pressure, or above the set water temperature on a hot water boiler, and restarts it by itself. Its limit control may include a low water cutoff that stops the boiler when it loses water: a steam boiler low water cutoff. If that cutoff has stopped it, Peerless says turn off the gas to the boiler by the label and contact a qualified service agency.
A tripped safety switch. Burnham says a tripped blocked vent switch or flame rollout switch stops the burners, and the boiler is not restarted until the cause is corrected. The rest is in a boiler not working.
What each one takes
| What is wrong | What it takes |
|---|---|
| A standing pilot out after the gas was off | A professional’s check first if propane ran out or the meter was shut off, otherwise relighting by the label |
| A spark-lit pilot between calls | Nothing, it lights when there is a call |
| A draft or a dryer pulling air | Stopping the draft, then a professional if it still goes out |
| A standing pilot that keeps going out | A professional for the thermocouple or gas valve |
| A yellow, lazy pilot flame | Gas off, then a qualified service agency |
| A spark-lit pilot that will not light | A technician for the gas, wiring or sensor |
| A tripped rollout or vent switch | A qualified service agency, before any restart |
Questions people ask
Why does my boiler pilot light keep going out?
The propane council lists running out of gas, too much or too little ventilation, and a fault in the appliance or gas system. On a standing pilot, Peerless’s contractor FAQ looks for drafts and a dryer pulling air first, then the thermocouple and gas valve.
How do I relight a boiler pilot light?
Follow the label on your own boiler, which is inside the front jacket panel on the Peerless Series 63 and 64. PG&E says turn the gas off at the appliance’s shutoff valve and let it disperse for five minutes first. Peerless says not to light the spark-lit pilot on those boilers by hand.
Is it safe to relight a boiler pilot myself?
If propane ran out, or the gas was shut off at the meter, a qualified professional must check the system first. The propane council says a qualified professional can light pilots safely, and if you do it yourself, follow the maker’s instructions and never try if you suspect a leak. If you cannot relight it, PG&E says call a professional.
What does the thermocouple do on a boiler?
Burnham says it senses the pilot flame and makes the gas valve shut off the main burner and pilot gas if the pilot goes out. Peerless’s pilot flame should cover about 3/8 to 1/2 inch of it.
Why is my boiler pilot lit but not heating?
Something has to call for heat, and a limit, the low water cutoff, a vent damper or a tripped safety switch can each stop the burners. Peerless says a tripped rollout or blocked vent switch means do not restart the boiler, and contact a qualified service agency.
The other boiler guides: a boiler not working, a boiler that keeps turning off, a steam boiler low water cutoff and a boiler that smells.
Sources: Peerless Series 63/64 user's manual and Peerless contractor FAQ, U.S. Boiler Company (Burnham) Independence instructions, Weil-McLain gas boilers user manual 550-100-226, the Propane Education and Research Council's safety guide for propane users, PG&E's gas safety page and the New York Attorney General's tenants' rights guide
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